Nseme Ekonang Isaac Gaetan
Polyvalent Professional | Sales, IT, Marketing & Logistics
Bonaberi-Douala, CM.About
Highly versatile professional with over a decade of robust experience spanning sales, IT network maintenance, marketing, and warehouse management. Proven ability to drive client acquisition and loyalty, resolve complex technical issues, optimize operational efficiency, and implement impactful marketing strategies. Eager to leverage a dynamic skill set and diverse expertise to contribute significantly to an innovative organization in Canada.
Work
Ndoumbe Corporation Sarl
|Responsable Marketing
Douala, Littoral, Cameroon
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Summary
Led corporate communication and marketing strategy development, driving brand visibility and fostering key partnerships.
Highlights
Directed corporate communication strategy and defined marketing objectives, significantly enhancing brand presence and market positioning.
Designed and executed comprehensive strategic marketing plans, resulting in increased market engagement and business growth.
Cultivated and negotiated mutually beneficial partnerships with key service providers and clients, expanding business opportunities and revenue streams.
Represented the company at major commercial fairs, including Promote 2024, effectively expanding brand reach and generating new leads.
Dorcas Point Internet
|Free-Lance en Maintenance Informatique
Bonaberi, Littoral, Cameroon
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Summary
Provided ongoing IT maintenance, support, and data management services to ensure system reliability for diverse clients.
Highlights
Installed and configured operating systems and various software applications, ensuring optimal performance for clients.
Managed installation, configuration, and maintenance of IT networks, enhancing connectivity and security.
Provided comprehensive technical support and troubleshooting services to users, resolving issues efficiently.
Performed critical data backup and restoration operations, safeguarding valuable information and ensuring business continuity.
Installed and repaired diverse computer components and peripherals, extending hardware lifespan and reducing replacement costs.
Ndéby Solution
|Free-Lance en Maintenance Informatique
Douala, Littoral, Cameroon
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Summary
Delivered comprehensive freelance IT services, including system setup, network maintenance, and user support for various clients.
Highlights
Installed and configured operating systems and various software for client systems, ensuring tailored solutions and smooth operation.
Implemented and maintained robust IT networks, guaranteeing secure and efficient data exchange.
Offered responsive technical assistance and troubleshooting for users, improving user satisfaction by 25%.
Executed data backup and restoration procedures to safeguard critical information, preventing data loss.
Repaired and replaced computer components and peripherals, effectively minimizing downtime and extending equipment utility.
Intelcia
|Stage de Téléconseiller Client (Internship)
Akwa-Douala, Littoral, Cameroon
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Summary
Provided remote customer support and advice, resolving inquiries and enhancing client satisfaction during a focused internship.
Highlights
Provided customer assistance and advice via telephone, addressing diverse client needs and ensuring clear communication.
Resolved client inquiries and issues efficiently, contributing to a positive customer experience.
Maintained detailed records of client interactions and resolutions, ensuring accurate follow-up and service continuity.
Inter-Food
|Magasinier
Douala, Littoral, Cameroon
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Summary
Managed warehouse operations, ensuring efficient inventory control, accurate order fulfillment, and loss prevention.
Highlights
Managed receipt and registration of incoming merchandise, maintaining accurate stock records and improving inventory traceability.
Controlled stock movements and reconciled discrepancies between physical and digital inventories, enhancing data accuracy by an estimated 95%.
Implemented rigorous expiry date verification processes to minimize losses from expired products, reducing waste by an estimated 10%.
Prepared orders efficiently, ensured precise invoicing, and organized timely deliveries, optimizing logistics and customer satisfaction.
Kamer Images, Fourrière de la Communauté Urbaine de Douala
|Sous-Traitant en Réseaux Informatiques
Douala, Littoral, Cameroon
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Summary
Delivered critical IT network diagnosis, installation, and maintenance services, enhancing operational efficiency for urban community facilities.
Highlights
Conducted diagnostics on existing networks and workstations, identifying and addressing vulnerabilities to prevent system failures.
Managed installation, configuration, and maintenance of IT networks, ensuring reliable connectivity and data flow.
Resolved user-reported technical issues promptly and effectively, reducing resolution times by 20%.
Configured operating systems and software to support organizational needs, enhancing overall system performance.
Groupe Emen's SARL, Mairie de Douala VI (Manoka)
|Sous-Traitant en Réseaux Informatiques
Douala, Littoral, Cameroon
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Summary
Provided comprehensive IT network and workstation support, ensuring system functionality and user satisfaction for municipal operations.
Highlights
Diagnosed and resolved network issues and workstation problems for existing infrastructure, improving system uptime by 15%.
Installed, configured, and maintained computer networks and operating systems, ensuring robust and secure IT environments.
Provided rapid and effective problem resolution for users, minimizing downtime and enhancing productivity.
Configured operating systems and software, ensuring optimal performance and security across municipal workstations.
ISAS SARL
|Technico-Commercial
Bonaberi, Littoral, Cameroon
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Summary
Drove sales of Siemens electrical products, managing client relationships and negotiating commercial contracts to achieve revenue targets.
Highlights
Achieved sales targets for Siemens products (low and medium voltage electricity), contributing to overall revenue growth.
Actively prospected for new clients, expanding the customer base by 15% and identifying new market opportunities.
Managed existing client accounts, fostering strong relationships and ensuring client retention through proactive engagement.
Negotiated and successfully closed commercial contracts, securing profitable deals and contributing to business expansion.
Education
Institut Supérieur de Gestion
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Brevet de Technicien Supérieur (BTS)
Action Commerciale
Orsys
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Certificate
Informatique, Maintenance et Réseau Informatique
Languages
French
Skills
Sales & Business Development
Vente et Prospection, Négociation Commerciale, Gestion de Comptes Clients, Partenariats Stratégiques, Marketing Stratégique, Communication d'Entreprise, Développement Commercial, Acquisition Client.
IT & Network Management
Maintenance et Réparation Informatique, Installation et Gestion de Réseau, Diagnostic Réseau, Configuration Systèmes d'Exploitation, Sauvegarde et Restauration de Données, Support Technique, Résolution de Problèmes Techniques, Gestion de Logiciels.
Operations & Logistics
Gestion d'Entrepôt, Gestion de Stock, Réception et Enregistrement Marchandises, Préparation de Commandes, Facturation Précise, Organisation des Livraisons, Minimisation des Pertes, Optimisation des Opérations.
Soft Skills & Management
Résolution de Problèmes, Gestion de Projet, Travail d'équipe, Communication (écrite et verbale), Service à la Clientèle, Polyvalence, Dynamisme, Fidélisation Client.